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Raynel Ayungao Jr.

IT Systems Administrator

Performance-driven IT Systems Administrator specializing in infrastructure architecture, identity management, and cloud scalability. Trusted Microsoft 365 Global Administrator with over 3 years of experience securing distributed workforces, orchestrating seamless full-stack web migrations, and engineering robust zero-trust networks to drastically reduce downtime and minimize infrastructure overhead.

Get in Touch
Email (+63) 952-486-6635 LinkedIn GitHub

Technical Skills

Enterprise Systems & Operations

Web Infrastructure

Deploying high-performance server stacks, reverse proxies, and WebAssembly headless integrations.

cPanel/WHM Apache HTTP Server WordPress/WooCommerce DNS & Domains MariaDB

Automation & Systems

Managing and optimizing server environments.

PowerShell Scripting Ansible Bash Scripting Linux SysAdmin (Debian/RHEL)

Endpoint & Security

Managing and optimizing server environments.

Microsoft Intune Defender for Business Conditional Access MFA Cloudflare One (Zero Trust) DLP

Identity & Cloud Admin

Managing and optimizing server environments.

Microsoft 365 (Global Admin) Entra ID (Azure AD) Exchange Online SharePoint Online Tenant Management

Projects

Live System Integrations

Paperplane

AI EdTech Platform

Programmed and launched an AI-driven school assessment generator tuned for local educational curriculums, integrating custom LLM APIs via a high-performance frontend hosted on Cloudflare.

Integration Node: 01 Launch Platform →

imbitar

Digital Invitation Platform

Co-Founder and Technical Adviser for a boutique digital invitations platform serving personal and corporate clients across the Philippines. Manages the Facebook Business Portfolio, directs internal technical operations, and directs automation and tooling projects.

Integration Node: 02 Launch Platform →

Professional Experience

Career Chronology

IT Support & Systems Administrator

MobiAssist Australia • Clayton, VIC (Remote)

Nov 2024 - Apr 2026
  • M365 Global Administration: Exercised full Global Admin ownership over an international, multi-tenant Microsoft 365 environment covering Australia, New Zealand, and India, maintaining 100% administrative configuration uptime and streamlining identity operations.
  • Deployed Zero-Trust Security: Fortified remote system access and user authentication vectors across the distributed corporate footprint by deploying and managing Cloudflare One solutions.
  • WordPress & WooCommerce Operations: Managed the end-to-end design, administration, and daily technical operations of the core corporate website; optimized the underlying Linux infrastructure, Apache web server, and MariaDB to guarantee rapid load times and zero storefront downtime.

IT and Marketing Coordinator

CareCREATIVE Australia • Gold Coast, QLD

Jul 2023 - Nov 2024
  • Cloud Migration, Hosting & Administration: Managed dedicated, centralized Linux web hosting environments for multiple external clients, orchestrating seamless cloud migrations and full-stack WordPress site administration that improved performance by 40% while reducing overhead.
  • Automated CRM Workflows: Designed and engineered automated client data routing rules across ActiveCampaign, HubSpot, and Salesforce, removing manual entry bottlenecks and eliminating synchronization delays.
  • Multi-Tenant M365 Administration: Managed multiple external client Microsoft 365 tenants utilizing Granular Delegated Admin Privileges (GDAP), executing end-to-end suite configuration, lifecycle management, and advanced cloud security protocols.

IT Support Specialist

Imperial Capital Group Australia • Gold Coast, QLD

Jan 2023 - Jul 2023
  • Automated User Provisioning: Authored custom PowerShell scripts to automate user accounts setup in Microsoft 365 and Azure Active Directory for over 50 users, cutting user onboarding delays by 35%.
  • Secured Endpoint Fleets: Standardized corporate endpoint protection by configuring Microsoft Intune and Defender for Business to enforce conditional access, mandatory MFA, and zero-touch autopilot setups.
  • Optimized SaaS Licensing Costs: Minimized recurring software licensing overhead by automating the conversion of offboarded employee accounts to M365 Shared Mailboxes and deploying custom SharePoint archiving.
  • Revitalized Endpoint Performance: Revitalized 40 sluggish Windows 10 legacy workstations by deploying lightweight Debian Linux baselines, automating user configuration profiles and security updates using Ansible.

Education & Certifications

Verified Credentials

Education

Advanced Diploma in Telecommunications Network Engineering

Australian College of Information Technology • Graduated Apr 2022

  • • Included components: Diploma in IT Networking & Certificate IV in IT Networking.
  • • Executed hands-on laboratory configurations for switching and routing, building foundational expertise in TCP/IP, VLANs, and secure network architectures (Cisco/Juniper).
  • • Configured, deployed, and troubleshot Windows Server 2016 environments, gaining practical, academic experience with Active Directory, DNS, and DHCP.

Professional Certifications

JU

JNCIA-Junos (Routing & Switching) & JNCIA-SEC (Security Associate)

Juniper

VM

VCTA (Data Center Virtualization)

VMware

CO

A+ Certification

CompTIA

CI

Certified Network Associate (CCNA)

Cisco

MI

MS MD-101 (Modern Desktops) & MS MS-900 (Microsoft 365 Fundamentals)

Microsoft